Frequently Asked Questions
Do I need an account to place an order?
No, you can also order as a guest. However, with a customer account, you benefit from some additional advantages:
- Faster checkout process
- Easy viewing of your order status and order history
- Receive updates on new products and exclusive special offers
What payment methods do you accept?
We accept all major credit cards, including:
- Visa
- MasterCard
- Discover
- American Express (AMEX)
Additionally, we also accept payments via PayPal.
Where are orders shipped from?
Our orders are shipped from our partner factories and logistics centers at various locations. Therefore, if you order multiple items, they may be delivered in separate packages, as different factories specialize in different product categories.
How long does it take for my order to be delivered?
Generally, you can expect a delivery time of 6 to 9 business days.
Please note that the actual delivery time may vary depending on location, customs clearance, or other unforeseen circumstances.
Do you offer international shipping?
Yes, of course! We deliver worldwide to all countries.
Even better: For orders with a value of over 50 USD, we offer free shipping with tracking.